Requisition Number: 2018-091
Job Title: Senior Program Manager
City: Washington
State: DC

Company Description

The Building People is a recognized leader in real estate facilities services. Our global organization delivers total lifecycle solutions for clients that integrate technology, buildings, and people to solve today's complex challenges for building owners, occupiers and stakeholders. We empower our clients to maximize the workplace experience and reduce costs without sacrificing quality and reliability. Our strategy leads clients towards the future of facilities through a connected real estate model that propagates new norms to deliver organizational efficiency, sustainability, and savings.

Senior Program Manager

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Description/Job Summary

The Building People, LLC, has multiple positions open for full-time Senior Program Managers.  The Senior Program Manager is responsible for leading teams to deliver project(s) that span across one or more business units. Manage resources, schedules, financials and adhere to federal government quality control guidelines throughout the full program delivery life cycle. This also includes management client risks and project change requests to ensure successful and on-time project delivery. Contribute to process improvement initiatives as it relates to improving project delivery while exceeding customer expectations. Supervises all personnel assigned to the project including time coding, leave approval, training, performance management and disciplinary actions.

The Senior Program Manager has the authority to run the project on a day-to-day basis and is responsible for ensuring the project achieves the required quality of deliverables within the specified constraints of time and cost and to achieve the potential benefits defined by the client.  Also, responsible for supporting and maintaining the company culture that fosters creativity, innovation, and advancement. 

The Senior Program Manager must have experience in one of the primary corporate offerings verticals listed below:

  • Real Estate Services
  • Workplace Solutions
  • Facilities Management (including Operations & Maintenance)
  • Energy and Sustainability
  • Project / Construction Management
  • Financial Management
  • Information Technology
  • Smart Buildings

Additionally, experience with any of the following Federal agencies are required:

  • Department of Energy (DOE)
  • Navy (NAVFAC and SPAWAR)
  • Environmental Protection Agency (EPA)
  • General Services Administration (GSA)
  • Health and Human Services
  • Federal Aviation Administration
  • U.S. Army Corps of Engineers (USACE)


The Senior Program Manager will also have the following responsibilities:
  • Manage a portfolio of complex initiatives that span one or multiple lines of business
  • Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues and ensure overall program is aligned to and directly support the achievement of strategic objectives
  • Maintain full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment to delivery for one or more initiatives simultaneously
  • Manage project scope and changes
  • Prepare cost estimates and detailed project plans for all phases of the project
  • Performs internal quality control reviews to ensure projects and programs are proceeding according to scope, schedule, budget and quality standards; analyze issues and troubleshoot problem areas; develops risk mitigation strategies; monitors and tracks resolution of issues and conflicts to ensure critical path deliverables
  • Define success criteria and disseminate them to involved parties throughout project and program life cycle
  • Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
  • Develop and deliver program presentations to various audiences, including project team, clients, CEO and key stakeholders
  • Secure adequate resources to achieve project objectives in planned timeframes
  • Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
  • Manage the day-to-day project activities and resources and chair the project management team meetings
  • Monitor staff performance and complete performance reviews
  • Set and continually manage project and program expectations while delegating and managing deliverables with team members and stakeholders
  • Coach, mentor, motivate and supervise project and program team\
  • Continue professional development to keep abreast of emerging technologies, methods and best practices
  • Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
  • Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization

Required Skills

Senior Program Manager top skills and proficiencies:

  • Budget Development and Execution
  • Project Management
  • Process Improvement
  • Planning and Development
  • Analytical and Problem Solving
  • Project Staffing
  • Supervision including performance management and employee development

Required Education

Minimum of a bachelor’s degree in appropriate field of study or equivalent work experience

  • 10+ years of project management experience, including tracking and planning projects
  • 10+ years of experience working with business stakeholders within a cross-functional matrix environment
  • 5+ years of previous experience with gathering requirements from the client / business and documentation

Required Qualifications

  • Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
  • Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
  • Ability to build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives
  • Experience in successfully leading projects and programs to on-time, on-schedule and within budget
  • Excellent communication (written, verbal and presentation) and interpersonal skills
  • Self-motivated, decisive, with the ability to adapt to change and competing demands
  • Understanding of interdependencies between technology, operations and business needs
  • Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices
  • Experience drafting and submitting budget proposals and recommending subsequent budget changes where necessary
  • Extensive understanding of project and program management principles, methods and techniques
  • Proven success in providing on-site leadership for project team by building and motivating technical and non-technical team members to meet project goals, adhering to their responsibilities and project milestones
  • Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance
  • Experience influencing and gaining buy-in from executives’ sponsors, team members, stakeholders and peers
  • Experience working both independently and, in a team-oriented, collaborative environment
  • Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
  • Adept at conducting research into project-related issues and products
  • Must be able to learn, understand and apply new technologies
  • Must support diverse and inclusive work environment
  • Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint, Visio), Microsoft Projects, and SmartSheet

Preferred Qualifications

PMP Certification


Competitive benefits include: 

  • Medical & Rx
  • Dental
  • Vision
  • Flexible Spending Accounts
  • 401(k) Retirement Plan
  • Life Insurance/AD&D
  • Long Term Disability
  • Paid Time Off
  • Holiday Pay

All positions require a background check after acceptance of our offer. The selected candidate will be eligible to begin employment before the background check has been finalized.  However, continued employment will be contingent upon the results of your reference/background check from The Building People, LLC.  Your position may require special credentialing, clearance, and access as a condition of employment.  In the event the government or client does not sponsor or approve your clearance, it may result in termination of your employment. 

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We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information, view the EEO is the Law Poster and Pay Transparency Statement.